Someone from the Gateway crew will call you within one business day to talk through the slab, the space, and what the build actually takes. No call centre, no runaround — the same people who do the work.
Within one business day, usually sooner. Have your questions ready — we would rather answer them now than after the coating is down.
On site, or from your photos if that is quicker. Moisture, cracks, old coatings and prep needs all get checked before anything is quoted.
Square footage, named layers, cure windows, return-to-service times and a fixed price. No surprises on install day.